Privacy Policy

When you register and use Nyx Solution, we may collect the following information:

• ▸Account Data: Name, email address, and password (stored encrypted)
• ▸Transaction Data: Purchase history, order details, payment method type (not full card data), and wallet transactions
• ▸Profile Data: Display name, bio, and profile picture (if provided)
• ▸Usage Data: Pages visited, actions taken on the Platform, and session information
• ▸Device Data: IP address, browser type, and device information for security purposes
• ▸Communication Data: Messages sent through support tickets and reviews

We use your personal information solely for the following purposes:

• ✓To create and manage your account
• ✓To process orders and deliver digital products
• ✓To send transactional emails (order confirmations, delivery notifications)
• ✓To handle support tickets and resolve disputes
• ✓To protect the Platform from fraud, abuse, and illegal activity
• ✓To improve the Platform and user experience
• ✓To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share limited data with:

• ▸Payment Processors: ToyyibPay for FPX payments — only transaction-relevant data is shared
• ▸Email Service: For transactional notification emails — only your email address and order content
• ▸Law Enforcement: When required by law, court order, or to protect the rights and safety of users

We implement industry-standard security measures to protect your data:

• 🔒Passwords are hashed using bcrypt — we cannot see your password
• 🔒All connections are secured via HTTPS/TLS encryption
• 🔒Payment details are handled by certified third-party processors — we do not store card numbers
• 🔒Database access is restricted and monitored

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. You use the Platform at your own risk.

Nyx Solution uses essential cookies to maintain your login session and ensure the Platform functions correctly. We do not use advertising or tracking cookies.

Session cookies are automatically deleted when you close your browser. You can configure your browser to refuse cookies, but this may affect the functionality of the Platform.

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.

Transaction records may be retained for up to 7 years to comply with Malaysian financial regulations.

You have the right to:

• ▸Access the personal data we hold about you
• ▸Request correction of inaccurate data
• ▸Request deletion of your account and personal data
• ▸Opt out of non-essential communications

To exercise any of these rights, please contact us.

This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). By using Nyx Solution, you consent to the processing of your personal data as described in this policy.